Policy effective January 1, 2025
Privacy policy
Information we receive
When you contact Baseline Velo, we receive the name, email address, phone number, and message you choose to submit. We do not request sensitive personal information for ordinary course questions.
How we use information
We use contact details to answer requests, provide support, maintain service quality, and communicate about the specific conversation. We do not sell contact information or use it for unrelated advertising.
Browser storage
The catalog uses localStorage to remember saved Fallows IDs, cart quantities, theme preference, and cookie consent on your device. This information is not a server account and can be removed through your browser settings or the relevant page controls.
Retention and security
Contact records are retained only as long as reasonably necessary to respond and maintain business records. We use reasonable administrative and technical safeguards, but no internet transmission can be guaranteed completely secure.
Your choices
You may ask what contact information we hold, request correction, or ask for deletion where legally appropriate. Email [email protected] with enough detail for us to identify your request.
Updates and contact
We may update this policy when our practices change. The effective date above will be revised. Questions can be sent through the contact page.